Privacy Policy
Last Updated: August 3, 2025
Autolake, Inc. ("Autolake," "we," "us," or "our") values your privacy and is committed to protecting your personal data. This Privacy Policy ("Policy") outlines the types of information we collect, how we use it, and your rights regarding that information. By accessing or using our cloud-native data lake platform, website, or related services (collectively, the "Services"), you agree to the terms of this Policy.
1. Information We Collect
Information You Provide:
- Account Information: Name, email address, job title, company information, profile image, and password.
- Billing Information: Credit card details, banking information, and billing address (processed securely through our third-party payment processor).
- Customer Data: Data you upload or transmit through the Services, including structured or unstructured data, databases, APIs, files, SaaS data, and associated metadata.
- Communications: Interactions with customer support, inquiries, feedback, survey responses, webinar participation, and other correspondence.
Information Collected Automatically:
- Log Data: IP addresses, browser type and version, operating system, timestamps, and accessed pages.
- Usage Data: Information about how you interact with the Services, including feature usage and data volume.
- Device Information: Device identifiers, hardware model, mobile network information, and device settings.
- Cookies and Analytics: Cookies, web beacons, and other tracking technologies used to enhance functionality and analyze service usage.
2. How We Use Your Information
- To provide, maintain, and improve the Services.
- To manage account creation, login, and authentication.
- To process transactions and manage billing.
- To deliver customer support and respond to inquiries.
- To communicate important updates, security alerts, and administrative messages.
- To conduct research and development for new features and services.
- To protect against fraud, unauthorized access, and other unlawful activities.
- To comply with applicable laws, regulations, and legal processes.
- For marketing, promotional communications, and tailored advertisements with your consent.
3. How We Share Your Information
4. Data Security and Retention
We implement industry-standard security measures designed to protect your data from unauthorized access, disclosure, or alteration. Despite our efforts, no system can guarantee complete security. Your data will be retained as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
5. Your Rights and Choices
- Access, correct, or update personal information in your account settings.
- Request deletion or limitation of your personal information.
- Opt-out of marketing communications by following unsubscribe instructions.
- Adjust cookie preferences via your browser settings.
6. International Data Transfers
Your information may be transferred to and stored on servers located outside of your country, including in the United States. By using our Services, you consent to international transfers and acknowledge that these countries may have different data protection regulations than your country.
7. Third-Party Links and Services
Our Services may link to external websites or services. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies before sharing your information.
8. Changes to This Privacy Policy
We reserve the right to modify this Policy at any time. Updates will be communicated via the Services or by email. Continued use of the Services after changes are posted constitutes your agreement to the revised Policy.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at: outreach@autolake.com